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Home Office for Faculty Faculty Ombuds: Principles and Values

Faculty Ombuds: Principles and Values


Our Principles and Values

The Faculty Ombuds office operates according to the guidelines established by the International Ombuds Association Standards of Practice and Code of Ethics including:

Informality

The Faculty Ombuds office assists individuals in resolving conflicts at an informal level by providing a confidential forum where different options and opinions can be heard.  We may refer individuals to formal grievance resources, yet we do not participate in any internal or external investigations.  In keeping with our informal role, we do not:  adjudicate cases; keep case records for the University or for individuals:  asses wrongdoing or innocence:  impose sanctions:  make, change or override any rule, policy or administrative decision.

Impartiality

The Faculty Ombuds office is an impartial participant in all conflicts and disputes.  We do not take sides, but rather consider the rights and interests of all parties in a neutral manner, with the aim of achieving a fair outcome and encouraging everyone to act decently.  We do not judge, discipline, or reward anyone.

Independence

The Faculty Ombuds office is an independent position, authorized to talk to all persons at the University to facilitate resolution of problems.  The office functions independently and outside of existing departmental structure, but for administrative and budgetary, reports directly to the Associate Vice President for Faculty.

Confidentiality

Information shared in conversations with the Faculty Ombuds is strictly confidential.  We will not identify you or discuss your concerns with anyone unless you give us permission to do so.  The only exception to confidentiality is when we believe there is an imminent risk of serious harm to you or someone else.  Communications made to the Faculty Ombuds do not place the University on Legal Notice