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Project Documents


Reports

Student Communication Mapping Report
This report includes an analysis of outgoing student communications and incoming student inquiries, along with early opportunities to improve coordination, navigation, and access to information across the university.
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Student Communications Listening Labs Report
This report presents findings from student focus groups exploring how students receive, interpret, prioritize and act on university communications and identifies key opportunities to improve clarity, relevance, coordination and the overall student communication experience.
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Student Communications Listening Labs Report (Condensed)
View a condensed version of the Student Communications Listening Lab Report.
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Student Communications Benchmark Report
This report summarizes findings from a benchmark study of peer institutions, highlighting common challenges, emerging practices and operational considerations related to coordinating student-facing communications.
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Presentations

Quarterly SCC Meeting (June 4)
The slide deck used at the Quarterly Student Communications Council Meeting on June 4 provides a high-level overview of the project roadmap.
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